Legal

1. Introduction

Welcome to SMPL SKIN's Privacy Policy. This policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing our website or using our services, you agree to the terms outlined in this policy.

2. Information We Collect

• Personal Information: We may collect personal information, such as your name, email address, phone number, and billing information when you make a purchase or create an account on our website.
• Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, and device information, to improve our website's functionality and user experience.

3. How We Use Your Information

• We use your personal information to process orders, respond to inquiries, and provide customer support.
• We may use non-personal information for analytics, marketing, and improving our website and services.

4. Data Security

We take reasonable measures to protect your data from unauthorized access or disclosure. However, please be aware that no data transmission over the internet is entirely secure.

5. Third-Party Services

We may use third-party services, such as payment processors or analytics providers. These services may have their privacy policies, and we encourage you to review them.

6. Cookies

Our website may use cookies to enhance your browsing experience. You can control cookies through your browser settings.

7. Your Rights

You have the right to access, correct, or delete your personal information. Please contact us to exercise these rights.

8. Changes to This Privacy Policy

We may update this privacy policy to reflect changes in our practices. Check this page periodically for updates.

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They help improve your browsing experience and allow websites to remember your preferences.

2. How We Use Cookies

We use cookies to:

• Improve website functionality.
• Analyse website traffic and user behavior.
• Customise your experience.

3. Types of Cookies

• Session Cookies: These are temporary cookies that expire when you close your browser.
• Persistent Cookies: These cookies are stored on your device for a specified period.
• First-party Cookies: Set by the website you visit.
• Third-party Cookies: Set by third-party services integrated into our website.

4. Managing Cookies

You can control and delete cookies through your browser settings. However, please note that disabling cookies may affect your website experience.

5. Consent

By using our website, you consent to our use of cookies in accordance with this policy.

6. Changes to This Cookie Policy

We may update this cookie policy to reflect changes in our practices. Check this page periodically for updates.

1. Acceptance of Terms

By accessing and using the SMPL SKIN website ("Website"), you agree to comply with and be bound by these Terms of Use. If you do not agree to these terms, please refrain from using our Website.

2. Changes to Terms

We reserve the right to modify these Terms of Use at any time. It is your responsibility to regularly review these terms to stay informed about any changes. Continued use of the Website after any modifications indicate your acceptance of the revised terms.

3. Use of the Website

• You agree to use the Website for lawful purposes only.
• You may not use the Website in any way that could damage, disable, overburden, or impair the Website or interfere with others' use and enjoyment.
• You may not attempt to gain unauthorised access to any part of the Website or any systems or networks connected to the Website.

4. Intellectual Property

• All content, graphics, logos, and other materials on the Website are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use these materials without our express written permission.
• SMPL SKIN and its logo are trademarks of SMPL SKIN. They may not be used in connection with any product or service that is not ours, nor in any manner that may cause confusion among customers or dilute the distinctive quality of our brand.

5. Privacy

Your use of the Website is also governed by our Privacy Policy, which can be found above. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

6. Limitation of Liability

• The information on the Website is provided "as is" and for general informational purposes only. We make no warranties about the accuracy, reliability, or completeness of this information.
• We are not liable for any direct, indirect, incidental, special, or consequential damages that may result from your use or inability to use the Website, including but not limited to any errors or omissions.

7. Governing Law

These Terms of Use are governed by the laws of the United Arab Emirates. Any disputes arising from or in connection with these terms will be subject to the exclusive jurisdiction of the courts in Dubai, United Arab Emirates.

8. Contact Us

If you have any questions or concerns regarding these Terms of Use, please contact us at info@smpl.skin.

1. Free Trial Offer
When you sign up for a free trial, we’ll send you a trial-sized set of your selected skincare products. This trial allows you to experience the benefits of SMPL SKIN products before committing to a full subscription. You only need to cover the cost of shipping during this trial period.

2. Subscription Activation
If you love your SMPL SKIN trial, there's no need to do anything—after the trial period (14 days), your subscription will automatically activate, and you'll receive a full-sized version of your selected products, which is a 2-month supply. This is our way of ensuring you continue to enjoy clear, hydrated skin without interruption.

3. Subscription Renewal
To maintain your skincare routine, your subscription will automatically renew every 2 months. This consistent delivery ensures that you never run out of your essential SMPL SKIN products.

4. Managing Your Subscription
We understand that life can be unpredictable. That’s why we offer flexible subscription management. You can modify your product selection, adjust the delivery frequency, or even skip a delivery by accessing your account on the SMPL SKIN website. We’re committed to providing the convenience you need to maintain your skincare routine.

5. Cancellation Policy
You can cancel your subscription at any time before your next shipment is processed. If you cancel after the shipment has been processed, the cancellation will take effect after that shipment. No further products will be shipped unless you reactivate your subscription.

6. Payment Details
Your payment method will be charged automatically at the beginning of each subscription cycle. You will receive a notification before your card is charged, allowing you to make any necessary changes to your order or payment method.

7. Shipping and Returns
We offer free shipping on all subscription orders. If you’re not completely satisfied with a product, you may return unopened items within 60 days of receiving your shipment for a full refund. Please note that returns of opened products are not accepted.

8. Customer Support
Our customer support team is here to help with any questions or concerns regarding your subscription. You can reach out to us via email or through the contact form on our website.Some description

1. Returns

At SMPL SKIN, we are committed to your satisfaction. If you are not completely satisfied with your purchase, you may return your unused, unopened products within 7 days of delivery for a full refund. Please note that we cannot accept returns for products that have been opened or used.

2. Return Process

To initiate a return, please follow these steps:

• Contact our Customer Support team at info@smpl.skin within 7 days of receiving your order to request a return authorisation.
• Ensure that the product is unused, unopened, and in its original packaging.
• Package the product securely and include the return authorization provided by our Customer Support team.
• Note that in the event of bundle product returns any complimentary/promotional material needs to be returned unused, unopened and in its original packaging.
• Ship the product back to us using a trackable shipping method. You are responsible for the return shipping costs.

3. Refunds

Upon receiving your returned product and verifying its condition, we will process your refund. Please allow up to 30 days for the refund to be credited to your original payment method.

4. Damaged or Defective Products

If you receive a damaged or defective product, please contact our Customer Support team immediately at info@smpl.skin. We will provide instructions on how to return the product and will arrange for a replacement or refund, including any shipping costs.

5. Contact Us

If you have any questions or concerns regarding our Return and Refund Policy, please contact us info@smpl.skin

SMPL SKIN is a product of Taco Brands LLC-FZ, a Meydan Freezone company registered in Dubai, United Arab Emirates.

For more information about Taco Brands please visit www.tacobrands.com